Out-of-date information sends people to locked doors. Freshness reminders help you keep up.
Set it up
Go to Resources > Settings > Pro > Freshness reminders.
- Needs review after: days since a listing was last verified (180 by default).
- Weekly digest: a weekly email listing everything that needs review.
- Send the digest to: email addresses, separated by commas. Blank means the site admin email.
- Ask providers to confirm: email each listing that needs review, at the listing’s own email address.
Reviewing listings
- In Resources, the Needs review view shows listings that are due, oldest first, with a badge in the Last verified column.
- Select several and choose Mark verified today from Bulk actions.
- The dashboard widget shows how much of your directory is up to date.
Provider check-ins
When Ask providers to confirm is on, each listing that needs review gets an email asking whether its details are still correct. The link opens a page showing the listing’s details with a Yes, everything is correct button. Pressing it marks the listing verified today.
- Each provider is asked at most once a month.
- Links work for 30 days and only once.
- Opening the link does not change anything. Only the button does, so email security scanners that open links automatically cannot mark listings verified.
- If you have set up provider submissions, the email also links to the update form.
Reminders are sent by email. See Email setup so they do not land in spam.
Still stuck? Email us